Last Updated: September 10, 2025
Welcome to Diveconnect.io (the "Platform"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Dive Connect, LLC, a company registered in the State of Florida, United States ("Company," "we," "us," or "our").
By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Platform.
2.1. A Neutral Venue. Our Platform is an online marketplace that connects Users seeking Dive Services with independent Dive Providers. You understand and agree that we are not a party to any agreement entered into between a User and a Dive Provider. We do not own, operate, control, or provide any Dive Services ourselves.
2.2. No Endorsement. While we may have a vetting process for Providers, we do not endorse, guarantee, or control the quality, safety, legality, or suitability of any Dive Provider or Dive Service. The information about Dive Services is provided by the Providers, and we are not responsible for its accuracy.
2.3. Release of Liability. By using this Platform, you release Dive Connect, LLC and its affiliates, officers, directors, and employees from any and all claims, demands, damages, and liabilities (actual and consequential) of every kind, known and unknown, arising out of or in any way connected with your dispute with a Dive Provider.
All Bookings are subject to our Dive Connect, LLC - Booking & Cancellation Policy, which is hereby incorporated by reference into these Terms. Please review it carefully.
6.1. Customer Responsibility. You, the User, acknowledge that the prices displayed for Dive Services may not include all applicable local taxes, such as Value Added Tax (VAT), tourist taxes, port fees, or other charges that may be levied by the jurisdiction where the Dive Service is provided. Unless explicitly stated otherwise, you are responsible for paying any such taxes directly to the Dive Provider as required.
6.2. Provider Responsibility. Each Dive Provider using the Platform hereby acknowledges and agrees that they are operating as an independent entity and are solely responsible for their own tax obligations. The Dive Provider is exclusively responsible for determining requirements to report, collect, and remit any and all applicable taxes—including but not limited to income, value-added (VAT), goods and services (GST), sales, tourist, and other similar municipal, state, or federal taxes—to the appropriate government authorities.
6.3. Platform's Role. Dive Connect, LLC does not and will not provide tax advice. While our platform facilitates payments, we do not act as a tax agent for Dive Providers, except where we are explicitly required by law to do so. In certain jurisdictions, tax regulations may require us to collect and remit taxes on behalf of our Providers or withhold taxes from payouts. In such cases, we will comply with all applicable legal requirements.
7.1. Certification and Experience. You are solely responsible for ensuring you hold the necessary and valid diving certifications for the Dive Service you book. You must present proof of certification to the Dive Provider upon request. Failure to do so may result in the cancellation of your dive without a refund.
7.2. Medical Fitness. You are solely responsible for being in good physical and mental health and medically fit to participate in diving activities. We strongly advise you to review the PADI/SSI Diver Medical Statement and consult a physician before booking. If a Dive Provider determines you are not medically fit to dive, they may cancel your participation without a refund.
7.3. Acknowledgment and Assumption of Inherent Risks. You acknowledge that scuba diving, freediving, and related activities are inherently dangerous and carry significant risks of serious injury, property damage, disability, or death. These risks include, but are not limited to, decompression sickness, embolism, drowning, and dangers from marine life or equipment malfunction. By making a Booking, you voluntarily and expressly assume all of these risks.
8.1. Disclaimer of Warranties. The Platform is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Dive Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
8.2. Limitation of Liability. To the fullest extent permitted by law, Dive Connect, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) Your access to, use of, or inability to access or use the Platform; (b) Any conduct or content of any third party on the Platform, including any Dive Provider; (c) Any Dive Service booked through the Platform, including any accident, injury, death, or property damage that occurs during or as a result of a Dive Service.
8.3. Maximum Liability. In no event shall Dive Connect, LLC's aggregate liability for any claim arising out of these Terms or your use of the Platform exceed the amount of the service fee you paid to us for the specific Booking giving rise to the claim.
You agree to defend, indemnify, and hold harmless Dive Connect, LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration in Tampa, Florida, United States except for any claims for injunctive or equitable relief.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at admin@diveconnect.io